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Welcome to Highway Stars

 

 

Do you want the best quality parts?
Do you want to receive your order complete?
Do you want great customer service?
Do you want to deal with a company who actually CARES?

 

IF YOU SAY YES . . . 
You have come to the right place!

 

JUST WAIT TO SEE WHAT WE HAVE FOR YOU IN 2026. . .

 

STAY TUNED FOR MORE HIGHWAY STARS

QUALITY PARTS

Terms of Service (Terms and Conditions)

                                                         

highway-stars-logo1.jpg 

WELCOME TO HIGHWAY STARS PRODUCTS and SERVICES

Effective Date: April 20, 2006-present
Website: www.highwaystars.net
Business Name: Highway Stars, Ltd.

  1. Acceptance of Terms

    By accessing or using the Highway Stars website (“Site”) and purchasing products from us, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site.

    Highway Stars reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Site following changes constitutes acceptance of those changes.

    2. About Highway Stars

    Highway Stars is an ecommerce retailer specializing in automotive restoration parts for classic and collector vehicles. We are licensed by General Motors as part of the GM Licensed Restoration Parts Program.

    All trademarks, service marks, and brand names are the property of their respective owners.

    3. Eligibility to Purchase

    By placing an order through our Site, you represent that:

    • You are at least 18 years of age

    • You are legally capable of entering into binding contracts

    • You are purchasing for lawful purposes

    4. Sales Territory

    Highway Stars sells and ships products exclusively within the United States.

    We do not sell or ship internationally at this time. If you are a Canadian resident or an International resident, please contact Highway Stars to inquire about alternative purchase arrangements. Orders placed with non-U.S. shipping addresses will be canceled and refunded.

    5. Product Information & Fitment Disclaimer

    We strive to ensure that product descriptions, pricing, images, and compatibility information are accurate. However:

    • Vehicle restoration parts may require professional installation.

    • Fitment may vary depending on vehicle modifications, production dates, or prior repairs.

    • It is the customer’s responsibility to verify compatibility before purchase.

    If you are unsure whether a part fits your vehicle, please contact us before placing your order.

    We reserve the right to correct any errors or inaccuracies at any time without prior notice.

    6. Pricing & Payment

    All prices are listed in U.S. dollars.

    We reserve the right to:

    • Change pricing at any time

    • Correct pricing errors
    • Cancel order due to incorrect pricing or availability 
      • Request credit card/debit card and identity verification for first time customers and orders over $750.00USD
      • Credit card/Debit card purchases may be limited to $1500.  Orders larger than $1500 must be paid via bank check, US Postal Money order or wire transfer.  All check payments must clear before product is shipped to customer. 
      • Cancel orders due to incorrect pricing or availability

      Payment must be received before orders are processed and shipped.

    • Payments accepted via VISA and Mastercard, AMEX, Discover.  General Policy References to credit card transactions and policies for purchasing/refund transactions may include Debit card transactions also.

      7. Order Acceptance & Cancellation

      Receipt of an order confirmation does not constitute acceptance of the order. We reserve the right to:

      • Refuse or cancel any order

      • Limit quantities

      • Cancel orders suspected of fraud or unauthorized activity

      • Cancelled orders based on the request of the customer will incur a non-refundable cancellation fee. The cancellation fee will be deducted from the refund.

      If your order is canceled after payment has been processed, a full refund will be issued to the original method of payment.

    • Cash Pick-Up Policy

      To ensure your order is accurate and ready when you arrive, all pick-up orders are by appointment only.

      We kindly request 48–72 hours' advance notice so our team has sufficient time to inspect, pull, and prepare your parts for pickup at our facility.

      Payment Terms:

      • Cash is the only accepted form of payment for all pick-up orders.
      • Credit cards are not accepted for pick-up orders.
      • Orders paid by credit card must be shipped using one of our approved carriers, such as UPS or FedEx, and cannot be picked up in person.

      Thank you for your cooperation and understanding. These policies help us maintain efficient operations and provide the best possible service.

    • 8. Shipping Policy

      • Orders ship only within the United States.

      • Shipping times are estimates and not guaranteed.

      • Highway Stars is not responsible for delays caused by carriers, weather, or other events beyond our control.

      Risk of loss transfers to the customer upon delivery to the shipping carrier.

      8A. Shipping & Handling Policy

      At Highway Stars, we work hard to keep our product prices as low and competitive as possible. Unlike some retailers, we do not build shipping-related expenses into the price of our parts.

      Our Shipping & Handling charge includes much more than postage alone. It helps cover the cost of packaging materials, order processing, handling, payment processing fees, applicable taxes and regulatory costs, and other expenses associated with safely delivering your order. In some cases, additional fees are also incurred when international payment methods are used, even for shipments within the United States.

      Because our website labels this charge simply as "Shipping," it does not fully reflect all of the costs included.

      When comparing prices, we encourage customers to compare the total delivered cost of an order—not just the shipping charge. In many cases, Highway Stars' total price is equal to or lower than competitors, even if our Shipping & Handling charge appears higher.

      We also encourage customers to compare the quality and accuracy of the products being offered—not just the price. At Highway Stars, the part you receive is the part shown in the product photos on our website. We make every effort to accurately photograph and describe the exact product being sold so you know what to expect. Not all sellers do this, and product photos or descriptions from other sources may not always represent the actual item that is shipped.

      Our goal is simple: provide high-quality parts, honest product representation, fair pricing, and excellent customer service.

      9. RETURNS

      If you need to return an item, we encourage customers to contact our office first so that we assist you in determining whether any issue is a result of other circumstances vs an issue with the potential part.  Customers must access and complete RMA return request which is available to all customers through their order portal on our website.  Simply login in and go to your order to select the item you intend on returning.  Our office  can determine the proper steps based on your product.

      All returns must be pre-authorized and assigned a Returned Merchandise Authorization Number (RMA #)  Please refer to the "Returns" electronic request system which can be found through the customer account portal/completed orders. . All returned merchandise must be accompanied by the assigned RMA #.  Returned merchandise must be unused, uninstalled, and sent back to Highway Stars complete and unopened in it's original packaging as originally received.  Upon receipt of the return merchandise, a product evaluation will be performed.  

      Shipping charges are the buyers responsibility.  Shipping charges and are Non-refundable.

      Returned goods may be subject to a  25% restocking fee.

      Custom products are unique and can NOT be returned or exchanged - Custom products are identified as products that were produced based on customer selected specific color choice, measurements, sizes, or details provided at the time of order.

      Some merchandise, including opened gaskets and ELECTRICAL/ELECTRONIC GOODS are non-refundable.  

      All Discontinued GM/ACDelco parts and NOS parts (authentic GM and ACDelco parts which are no longer sold through GM/ACDelco) are carefully inspected before leaving our facility.  These Discontinued GM/ACDelco parts and NOS parts are non returnable and non-refundable. 

      Highway Stars specializes in selling parts for 100% stock applications.  If a customer experiences issues with fitment of an NOS or GM/ACDelco part which was specifically made for the vehicle we advertise for, please contact our office so that we may be able to assist you in determining why you may be experiencing fitment issues.  If the part was specifically made for the vehicle (make/model/year)  more likely than not, there may be other reasons that are not directly related to the part we sold the customer.

       

      BRAND NEW PARTS RETURNED WHICH ARE UNOPENED, UNINSTALLED AND STILL IN ALL ORIGINAL UNALTERED PACKAGING must be Re-saleable.

       

      Returned goods are subject to a 25% restocking fee. All shipping costs are the buyers responsibility unless otherwise noted.

      All NOS, GM licensed restoration parts, discontinued GM parts, & Electrical parts are non-returnable/non-refundable.        

       (Highway Stars HIGHLY RECOMMENDS using proper diagnostic procedures, some people resort to trial-and-error parts swapping when they don't know how else  to fix an electrical problem. When parts they have installed do not fix their problem, they want to return them and try something else.

      Electrical/electronic parts are easily damaged by improper installation or testing. Because electronics are very sensitive to voltage overloads, it does not take much of a voltage spike to ruin a component.

      Unplugging a wiring connector while the key is still on can create a momentary voltage surge of hundreds of volts. Crossing up the wrong wires or using the wrong test procedures can also damage sensitive electronics. You have no way of knowing whether or not the part has been used or damaged.

      Because of such risks and to ensure our customers receive Brand New Parts, we no longer allow returns on any electronic components. This practice protects our customers from ever getting a previously returned/bad part.

       

      NOTE: ANY RETURNED PARTS THAT SHOW SIGNS OF INSTALLATION, USE or ABUSE  WILL NOT BE ELIGIBLE FOR ANY REFUND.  If the part is defective, refer to "defective return policy"

       

      Parts returned up to 30 days after date of purchase may be entitled to a partial refund upon evaluation.

    • 9A. Returns & Refunds & Credit card procedures

      Returns are subject to our Return Policy, available on our website through your order history. Customers must request an RMA (Return Merchandise Authorization) through the RMA return process which can be located via the customer order history.

      Unless otherwise stated:

      • Items must be returned in new, unused condition.

      • Returns may be subject to restocking fees 5% - 25% If a refund is processed, the restocking fee charge will be deducted from the refund.

      • Customer responsible for all shipping costs. All shipping costs are non-refundable. If a refund is processed, the shipping costs will be deducted from the refund.

      Certain items (including electrical components or special-order parts) may be non-returnable

      10. Credit Card Refund Policy

      Purpose

      This policy establishes the Company's procedures for issuing refunds on purchases made by credit card and is intended to ensure compliance with applicable payment card network requirements, merchant processing agreements, and fraud prevention standards.

      Policy

      1. All refunds for purchases originally made using a credit card shall be processed only to the original credit card account used for the purchase.
      1. Under no circumstances will a refund be issued to a different credit card, another form of payment, another financial account, or another individual, regardless of customer request or changes to the original payment method.
      1. If the original credit card has expired, been replaced, or is otherwise no longer in the customer's possession, the Company will submit the refund to the original credit card account. In many cases, the customer's card issuer will apply the credit to the replacement account associated with the original account.
      1. If the refund transaction is rejected or cannot be accepted by the card issuer or payment processor, and the Company receives confirmation that the refund cannot be completed to the original account, the Company will issue the customer an equivalent amount in Company store credit. No cash refund or refund to an alternate payment method will be provided.
      1. All refunds remain subject to the Company's applicable return and exchange policies, including any requirements regarding proof of purchase, eligibility, condition of merchandise, and applicable return periods.

        1. Original Form of Payment. All refunds for purchases made using a credit card or debit card will be processed only to the original payment card used for the purchase.
        1. No Alternate Refund Method. The Company will not issue refunds to a different credit card, debit card, bank account, digital wallet, cash, check, gift card, or any other payment method in place of the original payment card, except where otherwise required by applicable law.
        2. Closed or Replaced Card Accounts. If the original payment card has expired, been replaced, or is otherwise no longer in the customer's possession, the Company will submit the refund to the original card account. The customer's card issuer may apply the credit to any replacement account associated with the original account in accordance with the issuer's policies.
        1. Rejected Refund Transactions. If the Company's payment processor or the card issuer declines or rejects the refund transaction because the original account cannot accept the credit, the Company may, at its sole discretion, issue an equivalent amount in Company store credit, provided such action is permitted under applicable law and the Company's merchant processing obligations.

          Store Credit Refund Policy

          Purpose

          This policy establishes the Company's procedures governing purchases made with Company-issued store credit and the processing of subsequent returns. The purpose of this policy is to maintain the integrity of the Company's refund process, comply with internal financial controls, and reduce the risk of fraudulent transactions.

          Policy

          1. Company-issued store credit is a non-cash form of payment and is redeemable only toward the purchase of merchandise or services offered by the Company, subject to applicable law.
          1. When merchandise is purchased, in whole or in part, using Company-issued store credit, any approved refund resulting from the return of that merchandise will be issued in the same proportion as the original form(s) of payment used for the purchase.
          1. The portion of the original purchase paid with Company-issued store credit will be refunded only as Company-issued store credit. Under no circumstances will that portion of the purchase be refunded in cash, by check, to a credit or debit card, by electronic payment, or by any other method of payment.
          1. Store credit issued as the result of a previous refund or return retains its character as store credit and is not eligible for conversion to cash or any other form of payment through subsequent purchases, exchanges, or returns.
          1. The Company reserves the right to refuse any transaction or refund request that appears intended to circumvent this policy or that is reasonably believed to involve fraud, abuse of the return process, or misuse of Company-issued store credit.
          1. All returns remain subject to the Company's standard return policy, including applicable return periods, proof of purchase requirements, and merchandise condition standards.

          11. Warranty Disclaimer

          Unless otherwise expressly stated:

          • Products are provided “as is” without warranties of any kind, either express or implied.

          • Highway Stars disclaims all implied warranties, including merchantability and fitness for a particular purpose.

          Manufacturer warranties, if any, are provided by the manufacturer and not by Highway Stars.

          12. Limitation of Liability

          To the fullest extent permitted by law:

          Highway Stars shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

          • Use or misuse of products

          • Improper installation

          • Vehicle damage

          • Loss of profits or revenue

          Our total liability shall not exceed the amount paid for the product giving rise to the claim.

          13. Intellectual Property

          All content on this Site, including text, graphics, logos, images, and product descriptions, is the property of Highway Stars or its licensors and is protected by copyright and trademark laws.

          You may not copy, reproduce, distribute, or exploit any content without prior written permission.

          14. GM Licensed Restoration Parts Program

          Highway Stars participates in the General Motors Licensed Restoration Parts Program.

          Licensed products meet specific branding and licensing requirements established by General Motors. Licensing does not imply that parts are newly manufactured by General Motors unless expressly stated.

          15. User Conduct

          You agree not to:

          • Use the Site for unlawful purposes

          • Attempt to gain unauthorized access to our systems

          • Transmit harmful or malicious code

          • Interfere with Site functionality

          We reserve the right to terminate access for violations of these Terms.

          16. Indemnification

          You agree to indemnify and hold harmless Highway Stars, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from:

          • Your misuse of products

          • Your violation of these Terms

          • Your violation of any law or third-party rights

          17. Governing Law

          These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.

          Any disputes shall be resolved in the state or federal courts located within that State.

          18. Force Majeure

          Highway Stars shall not be liable for failure or delay in performance due to causes beyond our reasonable control, including natural disasters, supply chain disruptions, labor disputes, or carrier delays.

          19. Severability

          If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

          20. Contact Information

          Highway Stars
          Website: www.highwaystars.net
          Email: via contact form or email to: info@highwaystars.net